Last Updated: 04/02/2026
At Gotobeach, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our services or visit our website.
1. Information We Collect
To provide you with high-quality travel services, we collect the following types of information:
-
Personal Identifiers: Name, date of birth, gender, and nationality.
-
Contact Information: Email address, phone number, and physical address.
-
Travel Documents: Passport details and visa information (where required by law or service providers).
-
Payment Data: Credit/debit card details and billing information (processed through secure, encrypted payment gateways).
-
Preferences: Dietary requirements, medical conditions (relevant to travel safety), and specific travel interests.
2. How We Use Your Information
We use the collected data for the following purposes:
-
Booking Execution: To process your reservations with hotels, airlines, and local transport providers.
-
Communication: To send booking confirmations, itinerary updates, and essential travel alerts.
-
Customer Support: To respond to your inquiries and resolve issues.
-
Legal Compliance: To fulfill tax, accounting, and safety regulations.
-
Marketing: With your explicit consent, to send you newsletters and special offers from Gotobeach.
3. Sharing Your Information
We do not sell your personal data. However, we share your information with third parties necessary to complete your travel arrangements:
-
Service Providers: We share necessary details with hotels, tour guides, and transport companies. Please note that privacy practices may vary from provider to provider, and they are responsible for the data once it is in their possession.
-
Legal Authorities: If required by law, we may disclose information to government or law enforcement agencies (e.g., for border control or security).
4. Data Retention
We retain your personal information only for as long as is necessary to fulfill the purposes outlined in this policy, or as required by legal, tax, and accounting obligations.
5. Data Security
We implement industry-standard technical and organizational security measures to protect your data against unauthorized access, loss, or alteration. This includes SSL encryption for online transactions and restricted access to physical data files.
6. Your Rights
Depending on your location, you may have the following rights regarding your data:
-
Access: The right to request a copy of the data we hold about you.
-
Correction: The right to request that we fix inaccurate or incomplete information.
-
Deletion: The right to request that we erase your data (subject to legal retention requirements).
-
Withdrawal of Consent: The right to opt-out of marketing communications at any time.
7. Cookies and Tracking
Our website uses "cookies" to enhance your browsing experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings.
8. International Data Transfers
Since Gotobeach operates international tours, your data may be transferred to and processed in countries outside of your home country. We ensure that such providers maintain an adequate level of data protection.
9. Changes to This Policy
Gotobeach reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated "Last Updated" date.
10. Contact Us
If you have any questions regarding this Privacy Policy or your personal data, please contact our Data Protection Officer:
Gotobeach Privacy Team Email: privacy@gotobeach.com
Address: 12 Savoy Parade
United Kingdom
Website: www.gotobeach.com
